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 Post subject: Re: Gemology Tools Professional Demo Now Available
PostPosted: Thu Feb 10, 2011 11:19 pm 
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Joined: Wed Jul 19, 2006 9:14 pm
Posts: 266
Location: USA
OK, we have a work around if you want to keep using the comma. Open the file Comma Problem Fix.txt which came in the zip file you downloaded. It will walk you through the steps so you can use the comma. Let me know how it goes.

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Bill Wise
Gemology Tools Professional
http://www.gemologytools.com (if you use a Windows machine)
http://www.gemologytoolsonline.com (if you use a Mac or iPad)


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 Post subject: Re: Gemology Tools Professional Demo Now Available
PostPosted: Fri Feb 11, 2011 2:20 pm 
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Joined: Tue Feb 01, 2011 8:44 pm
Posts: 9
Location: houston, texas - usa
Bill,
Thank you for your answer.
I tried again today and I typed only the number like this 1.77. I did not use the comma.
Here is the picture of my answer. No match.?
Could it be on the setting at the bottom?
Thanks

Virginie


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 Post subject: Re: Gemology Tools Professional Demo Now Available
PostPosted: Fri Feb 11, 2011 9:27 pm 
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Joined: Wed Jul 19, 2006 9:14 pm
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Virginie,

If your computer is set up to use the comma, GT Pro won't work properly unless you use the work-around. Open the file Comma Problem Fix.txt which came in the zip file you downloaded. It will walk you through the steps so you can use the comma.

You can also go to:

http://www.gemologytools.com/html/faq_s.html

Check the 4th question down. Also, if you no longer have the Comma Problem Fix files, let me know.

_________________
Information is King.
Bill Wise
Gemology Tools Professional
http://www.gemologytools.com (if you use a Windows machine)
http://www.gemologytoolsonline.com (if you use a Mac or iPad)


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 Post subject: Re: Gemology Tools Professional Demo Now Available
PostPosted: Wed Feb 16, 2011 4:43 pm 
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Location: houston, texas - usa
It looks like the problem is fixed. I am not sure why I had to use the "comma application" but it's working.
Thanks

Virginie


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